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This training was developed by a partnership between the following agencies: The Illinois Department of Children and Family Services (DCFS) is the governmental agency charged with conducting Child Abuse and Neglect investigations and providing all child welfare services to families in the state.Chicago Headquarters 100 West Randolph Street 6-200 Chicago, IL 60601 312-814-6800 TTD: 312-814-8783 Springfield Headquarters 406 East Monroe Springfield, IL 62701-1498 217-785-2509 TTD: 217-785-6605 To report suspected child abuse or neglect, call the Child Abuse Hotline 1-800-25-ABUSE 1-800-252-2873 1-217-524-2606 TTY: 1-800-358-5117 For more information about DCFS, contact the DCFS Office of Communications at 217-785-1700, or go to This will usually happen only if juvenile or criminal court proceedings are initiated against the parent or perpetrator.Mentor: It''s just human nature for parents to want to know who reported them for child abuse, so some families may accuse friends, neighbors, or professionals who work with their children of calling the Hotline.The mission of the Center for the Application of Information Technologies (CAIT) is to provide practical solutions to online information technology needs in the design, development, deployment and support of custom instructional online learning systems, and to provide applications for educational entities, businesses, public agencies and not-for-profit organizations.Center for the Application of Information Technologies Western Illinois University Horrabin Hall 90 / 1 University Circle Macomb, IL 61455 309-298-1804 Fax: 309-298-2806 Website: org Mentor: Absolutely!Mandated Reporters call this hotline to make a report.Highly trained staff is available to guide callers through the process of making a report of suspected abuse and neglect.
Interactive exercises are customized for the major disciplines: Social Services, Education, Law Enforcement, Child Day Care, and Medical are included.
The hotline is available 24 hours a day, 7 days a week.
Contact: Robin J Bickford, Policy & Training Specialist, OCFS (207) 624-7900 or email at Robin.
If you feel threatened by a family member, call the police. If you made the report in good faith - meaning that you had reasonable cause to believe that child abuse occurred - you are protected by law. Mentor: Mandated Reporters should never assume that another professional who is involved with the child has already reported the situation to the Hotline.
It is your responsibility to call and report what you know about the situation.